Support
Services
Support
Our award winning maintenance services are delivered through our Direct Support Services Technicians team who work alongside our field service technicians to deliver a wide range of technical support services.

Key features of our support services include:
- PLANNED PREVENTATIVE MAINTENANCE
- FULLY AUDITABLE SERVICE VISITS
- 24 HOUR EMERGENCY REACTIVE MAINTENANCE
- REPORTING WITH TREND ANALYSIS AND ANALYTICS
- INTERNATIONAL SUPPORT PROVISION
- USE THE LATEST TECHNOLOGY SUCH AS PDA’S TO IMPROVE SERVICE EFFICIENCY AND EFFECTIVENESS
- CONTINUOUS TRAINING PROGRAMS TO ENSURE TECHNICIANS HAVE KNOWLEDGE & CAPABILITIES TO DELIVER HIGH LEVELS OF SERVICE
- FLEXIBLE SUPPORT PACKAGES, DESIGNED AND TAILORED TO MEET CUSTOMER NEEDS
- FIELD TECHNICIANS FULLY SUPPORTED AND BACKED UP BY THE HIGH LEVEL NETWORK SOLUTIONS TEAM